I have the same problem, too, and just sent in a ticket to your help desk. And then I found this thread.
First of all, let me clarify that I am not interested in a refund. I'd prefer to have you in business, rather than paying out refunds. <3
But, what I'd love to get is a prompt e-mail as SOON as the problem has been fixed, since this is a tool I will use over and over and over again...
Just like the starter of this thread, I could not manage without your plug-ins. I have MANY of TL's plug-ins and I have used them on a daily basis for the past 5 years or so. I often photograph in low-light situations and AI clear would be a huge life and time saver, if you could get it to work. <3
Also - is there some way I can use batch processing together with AI clear, if I need to work through - let's say - 1000 images at a time?