Artifacts in zoom

Topaz Products Product Technical Support
1

Hey,
After saving the image in Studio Topaz - see the artifacts.
How to get rid of it?

2

Need to provide more information about what you were doing, such as:

  • What version of Studio are you using
  • Your system specifications
  • Standalone, or via other application
  • What is your original Image quality
  • What effects you applied
  • What save as settings you used

Then you may wish to upload the original image to a file sharing site so we can follow your process to work out what is wrong.

3 
What version of Studio are you using

  • the latest download today (in the trial version)

    Your system specifications

  • Windows 10, computer fast a few years

    Standalone, or via other application

  • alone and in Photoshop CC2017

    What is your original Image quality

  • very good (photo from Canon 5D III)

    What effects you applied

  • problem with every effect

    What save as settings you used

  • standard settings

4

Need more help than that:

  • does your computer meet the minimum specified technical requirements?
  • Go to Help-> Graphics info , click to copy the information and paste it here please.

Do the artifacts show in Photoshop CC2017 before you call Studio through the filter menu?

Are you using a RAW image or a previously converted JPEG image in Studio?

  • Please post a screenshot of the image, before you apply an Adjustment, by clicking on 100% and then showing the particular area where you have the artifacts.
  • Then post another screenshot of the image with the same area showing at 100% after you apply a Adjustment.
5

does your computer meet the minimum specified technical requirements?
Go to Help-> Graphics info , click to copy the information and paste it here please.

Do the artifacts show in Photoshop CC2017 before you call Studio through the filter menu?

  • no

Are you using a RAW image or a previously converted JPEG image in Studio?

  • the problem is with RAW files, jpg saved in photoshop, tif saved in Digital Photo Professional, also previously converted JPEG image in Studio.

Print Screens:

a2.jpg1920×4940 2.08 MB

6

Thanks for this report! This is a known issue with large images in Topaz Studio. We have it on our to-do list to correct in a future update to the Studio application. Thanks!

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