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The problem appears to be related to Mac users with NVIDIA GeForce graphics cards. Could you please create a ticket, and send us a copy of your System Profile Report, so we can compare it to our own machines? Here’s how:

  • Apple Menu/About This Mac/More Info…
  • Click System Report…
  • File/Save…
  • Attach the file to your ticket created in the header link above

Thanks!

Windows, NVIDIA GeForce graphics card, no problem on this end.

Mac only.