I installed Studio 2 update but it crashes when try to open it. It asks me to log in, but it crashes every time I try to fill out my e-mail and password.
1 Like
If you want help you need to cut the rubbish and threats from your posts as the issue doesn’t seem to be a problem anywhere except for you.
Please include your computer specifications including CPU, RAM, GPU with dedicated vRAM and driver version.
Then uninstall the current version and go to the Topaz Labs website and download the installer from the Downloads section and run that.
Operating System
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i7 3970X @ 3.50GHz 32 °C
Sandy Bridge-E 32nm Technology
RAM
32.0GB Dual-Channel DDR3 @ 667MHz (9-9-9-24)
Motherboard
ASUSTeK COMPUTER INC. RAMPAGE IV EXTREME (LGA2011) 27 °C
Graphics
LCD3090WQXi (1920x1200@60Hz)
3071MB NVIDIA GeForce GTX 780 (NVIDIA) 29 °C
Storage
931GB ATA Samsung SSD 840 SCSI Disk Device (SATA (SSD)) 26 °C
679GB Intel Raid 5 Volume SCSI Disk Device (RAID (SSD))
1863GB Seagate BUP Slim SL USB Device (USB (SATA) ) 22 °C
1863GB Seagate BUP Slim SL USB Device (USB (SATA) ) 23 °C
1862GB Western Digital WD Elements 25A2 USB Device (USB (SATA) ) 27 °C
1862GB Western Digital WD Elements 2621 USB Device (USB (SATA) ) 26 °C
Optical Drives
ASUS BW-14D1XT ATA Device
Audio
Realtek High Definition Audio
If you have more than one GPU on your system, I.e. a integrated Intel/AMD GPU, make sure that the GTX780 is allocated to the application through the NVIDIA control panel.
Also make sure that your NVIDIA drivers are up to date from the NVIDIA website.
Also uninstall your current installed version then download and install the latest version from the downloads page on the Topaz Labs website.
It finally worked. Thanks.
1 Like
