Joe - I didn’t lose it - the new computer seems to be unable to access it - probably because I am no longer with BT. But they were not available on my old computer either on Saturday when I was attempting to install on the new computer so it was not to do with the email address as that was still working on the old computer until this morning! I didn’t change the email address on my Topaz account until Sunday.
AiDon - I said they were not available ‘in my account’ i.e. when they are listed in your account they also have their license key listed. As I was installing them on a new computer I needed the license key.
Now all the plug ins are missing from my account as are the license keys. This may not seem like theft to you but it does from where I am! Downloading them without a license key is pretty useless!
