Uncheck Help → Use Dedicated Graphics Processing to use CPU processing. Our data tells us that 95% of users use the GPU processing mode, so it is now default.
Thanks for the feedback, Randy! We actually have many happy customers, and our products do work quite well. It's unfortunate you don't feel the same way as most folks, but that's bound to happen in a consumer-facing product like this. Can't make everyone happy, and some people simply refuse to take our help when we offer it. People we can't help, we refund. I hope your day goes well!
100% of the cases reported to me of this error have turned out to be caused by images with no valid color profile assigned to the image. These images cannot be saved with a color profile using our processing because we require a valid profile to be attached to the input for conversion. The processing engine requires that profile. No profile will cause this error every single time. We've fixed a number of faults in this update that allowed invalid images to process, which gave bad results. If you don't believe me, send me the image, I'll save it with a valid color profile, process it in A.I. Gigapixel, and send it back to you with a bunch of screenshots showing that what I say is true. I've done it for at least 10 people in the last two days, and I'm happy to do it with one of your images as well. I have actually requested this in a message I sent you through the support channel.
As noted earlier in my reply, just uncheck Use Dedicated Graphics Processing and you'll be on CPU mode. The feature now remembers your choice, so you don't have to keep your eye on that toggle to avoid issues. We thought it was a considerate change to make, since our data shows people don't change that option once they set it.
Uncheck Help → Use Dedicated Graphics Processing
The processing has not changed in any manner whatsoever. This was an interface update, only. The models are exactly the same as they were in the previous version. Can you provide some comparisons that show this apparent change in output? Thanks!
Also, everyone, we have a changelog that covers every single change that we've made to the application. I strongly recommend that you read it over:
Help us help you. Give us the image that fails. Tell us what happens. Give us time to fix it. We do fix our bugs. There were easily half a dozen problems in A.I. Gigapixel v2 that prevented many customers from using the product, that were resolved with this update.