What can I do to report a crash when there is no dumpfile like explained in Help & Troubleshooting ?
When I search an effect for “stars” the first effect is AI Clear Stars and Studio is trying to show the miniature but this error message appears :
I updated the graphicscard drivers but the same error is displayed…
The graphics informations are :
Topaz Studio Ver: 1.11.8
Operating System: Windows 10
Graphics Hardware: GeForce GT 220/PCIe/SSE2
OpenGL Driver: 3.3.0
CPU RAM (MB): 16373
VRAM [Total, Used] (MB): 1024, 1024
Preview Limit (Pixels): 3000
I don’t know what to do… When using Studio with Corel PaintShop Pro 2019 64bits I must close it and re-open it in order to not crash completely the computer on a second attempt…
Frederic