I was prompted to update to latest topaz studio, and now it won't open on my mac.Seriously bad timing for not being able to use the software. Help.
Process: Topaz Studio Path: /Applications/Topaz Studio/Topaz Studio.app/Contents/MacOS/Topaz StudioIdentifier: Topaz StudioVersion: 1.6.7 (1.6.7)Code Type: X86-64 (Native)Parent Process: Adobe Photoshop CS6 Responsible: Topaz Studio User ID: 501
You can submit a ticket here.
Did you shut down Photoshop and run as a standalone first?
Hi Don,I followed the automation procedure that Topaz prompted. I didn’t close Photoshop and it asked if I wanted to upgrade after I applied the filter.Please provide a way to go back a version. I’m super busy and this update has issues.
You will have to raise a tech support request at the link in the header. This is a user to user forum.
You must always shut down PS no matter what plugins you update.