I keep writing issues in the ticket area, with screen shots, how Topaz Studio loads REAL slow on a MAC since last few updates. the Activity monitor shows "Not Responding" and it just sits there. Finally after about 3 minutes it loads. What is it doing differently? than before. Never had this issue since updates, They just set the ticket to "solved" Some of the tickets are now missing, like they just delete the requests? the company use to be responsive, did they change the management in support?